Established in 2005, Idaho Urologic Institute, PA is a 100% physician-owned, independent medical group practice and is dedicated to providing Idaho’s most advanced urologic care for men, women, and children. Our goal is to deliver high-quality, innovative care by offering the best and newest treatment modalities to improve your urologic health and quality of life. For your convenience we have offices in Boise, Meridian and Nampa, Idaho. We provide services to the entire Treasure Valley with offices available to communities like Caldwell, Kuna, Emmett, Star, Eagle and Mountain Home, Idaho. Also, we do operate out of Steele Memorial Hospital in Salmon, Idaho a few days/month. Our Meridian facility features an outpatient surgery center (Surgery Center of Idaho/SCI), outpatient diagnostic imaging services, clinical research department, full-service reference lab that includes a comprehensive infertility lab, and a technologically advanced radiation oncology care center. IUI and SCI are clients of 360, provide support to 360, and are the physician-owners of 360.
Laura Anderson specializes in human resources strategy, talent acquisition, leadership development, compensation and benefits, HR operations and technology and employee relations. Her support of health care organizations over the past thirty years has resulted in greater accountability, strong collaboration among teams, improved efficiency and increased effectiveness in meeting the priorities and needs of the organizations with which she works. Laura’s expertise extends over a multitude of healthcare settings including private medical groups, acute care hospitals, assisted living centers, and ambulatory surgery centers. Her experience provides a clear understanding of the implications of effective human resource management and its impact on the organization’s success and bottom line. She is passionate about best practices and re-imagining leadership to help create differentiation in the market and to improve the way we work and live. Laura’s ability to strengthen the link between people and strategy, as well as manage, motivate and retain talent, is invaluable as TLG helps clients to attract and retain the best talent and build a culture of engagement, agility and innovation.
Laura is a member of the SHRM, MGMA, Rotary International and served as President for both the Idaho Medical Group Management Association and Caldwell Rotary Club. She is a Paul Harris Fellow. She served nine years on the Board of West Valley Medical Center. She has participated for more than twenty years as a mentor for young women and contributes her time to helping women make successful change in their lives. Laura holds a Bachelor of Science degree from Boise State University.
Laura currently serves as the President of Human Resource Management, LLC, the nation’s only health care specific professional employer firm. Human Resource Management, LLC is known as an innovative company, a firm that provides a unique outlook on what does and does not work. She leads a team focused on developing and implementing strategies that drive business results, creating a positive work environment and improving levels of employee engagement.
Previously, Laura served as the Vice President of Medical Management, Inc. a national firm specializing in the management of medical practices. In her twelve years with Medical Management, Inc. she had responsibility for human resources-related services for the organization’s contracted health care facilities and developed a well-rounded knowledge of health care operations to support physicians in the delivery of quality patient care.
Greg Feltenberger, PHD, MBA, FACMPE, FACHE
Greg has more than 26 years of executive-level and administrative experience to include being a best-selling author, regional emergency management medical coordinator, and deployments to Afghanistan as a mentor to the Afghan National Army on health system development. As a CEO, responsibilities encompass over 120 personnel, five business entities, 13 departments, a multi-million dollar annual budget, three facilities encompassing over 45,000 square feet, a specialty care clinic with multiple ancillary services, and an ambulatory surgery center. In addition, communication, collaboration, innovation, change management, and adaptability have become the foundation of my management style. Overall, my expertise has been proven across all aspects of multi-disciplinary healthcare operations with a leadership philosophy based on integrity, service, and excellence and a focus on taking care of people and optimizing operations.
In 2014, Greg retired from the US Air Force after 21 years of active duty as a Lieutenant Colonel in the Medical Service Corps as Chief Operating Officer (COO) at the US Air Force Academy Hospital in Colorado Springs, Colorado. As the COO, Greg’s responsibilities encompassed 198 personnel, 13 departments, a >$210M annual budget, nine facilities encompassing over 250,000 square feet, 30,000 enrollees, primary/specialty care clinics, an ambulatory surgery center with five operating rooms, and a dental clinic. During his tenure, he oversaw multiple LEAN and performance improvement initiatives that resulted in savings of over $3M/year. Finally, patient satisfaction surveys were consistently 99% positive while exceptional staff morale was validated through a unit climate assessment.
Greg earned a doctorate in Health Services Research in 2012 from Old Dominion University, a Master’s in Business Administration from Kent State University in 2000, and a Bachelor of Arts (Summa Cum Laude) and Associate in Engineering Technology with a specialty in Biomedical Equipment Technology from Edinboro University of Pennsylvania in 1996. In addition, Greg is a Fellow of the American College of Medical Practice Executives and a Fellow of the American College of Healthcare Executives. Also, Greg is on the Medical Group Management Association (national) Board of Directors, he was the 2016 President of the Idaho Medical Group Management Association, and he’s a Member of the Board of the Saint Alphonsus Foundation.
Greg is originally from Pennsylvania but has been stationed in Japan, Washington, DC, Virginia, Colorado, and Afghanistan. Greg lives in Meridian with his wife and they have five children. And his hobbies include working out at the gym and hunting in the backwoods of Idaho.
Lonna Welch, BBM
Lonna specializes in multiple arenas within the healthcare industry to include, management, leadership and administrative responsibilities and ambulatory surgical services. She has spent the last 18 years as a Director of Operations for the largest single-specialty medical group and multi-specialty Ambulatory Surgery Center (ASC)in Idaho. She has experience in both the Centers for Medicare and Medicaid Services (CMS) and Accreditation Association for Ambulatory Healthcare (AAAHC) surveys. Has a combined 30 + years of experience in providing overall support, creating successful processes and providing oversight to successful teams within the healthcare industry. She is passionate about her teams and providers and believes the primary goal of the healthcare is the commitment to delivering high quality surgical and clinical services to ensure a superior patient experience that results in exceptional clinical outcomes.
Lonna is a member of the Idaho Medical Group Management Association (IMGMA), Medical Group Management Association (MGMA), Idaho Ambulatory Surgery Center Association (IASCA), and Ambulatory Surgery Center Association (ASCA). Lonna graduated with a Bachelor’s degree in Business Management with an emphasize on Human Resource Management.